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Customer Lifetime Value Calculator.

Know what a customer is really worth over the whole relationship — not just the first sale. Enter your numbers to get LTV, lifetime profit, and your LTV:CAC ratio instantly. No sign-up required.

Your numbers

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$3,000 Customer lifetime value (revenue)
Each customer over 5 years — not just one sale
  • Annual value per customer $600
  • Total purchases over lifetime 20
  • Lifetime gross profit $1,500
  • LTV : CAC ratio 5.0:1
  • Target CAC (at 3:1) $500

Results are estimates based on the figures you enter, for planning purposes only. LTV:CAC ratio uses profit-based LTV when a margin is entered.

Who is this calculator for?

Any business with repeat customers.

If customers buy more than once — or could — LTV tells you how much you can afford to spend to win and keep them. Especially valuable for:

Home Services
Maintenance plans, repeat repairs
SaaS & Subscriptions
Recurring revenue, retention
E-commerce & Retail
Repeat buyers, loyalty
Cleaning & Pest
Recurring service contracts
Healthcare & Dental
Ongoing patient relationships
Gyms & Memberships
Monthly and annual plans
Salons & Wellness
Regular appointments
Education & Coaching
Programs, renewals, upsells

What is customer lifetime value?

Customer lifetime value (LTV, sometimes CLV) is the total revenue — or profit — a customer generates over the entire time they do business with you. It reframes marketing from "what did this sale cost?" to "what is this relationship worth?", which changes how much you can confidently spend to win a customer.

LTV = Average sale × Purchases per year × Customer lifespan (years)

Multiply by your profit margin to get lifetime profit — the number that actually matters when you compare it against what it costs to acquire a customer.

How to calculate LTV (worked example)

Say your average sale is $150, a customer buys 4 times a year, and stays for 5 years:

  • Annual value = $150 × 4 = $600
  • Lifetime value = $600 × 5 = $3,000
  • At a 50% margin, lifetime profit = $1,500
  • If it costs $300 to acquire that customer, your LTV:CAC ratio is 5:1 (profit basis)

Change any input in the calculator above and every number updates instantly.

What is a good LTV:CAC ratio?

A widely used benchmark is 3:1 — for every $1 you spend acquiring a customer, you earn about $3 in lifetime gross profit. Below roughly 1:1 you're losing money on each customer; much above 5:1 can mean you're under-investing in growth and leaving market share on the table. The calculator shows your ratio and the "target CAC" that keeps you at a healthy 3:1.

How to increase customer lifetime value

  • Increase frequency — maintenance plans, reminders, and re-engagement bring customers back sooner
  • Increase average sale — bundles, upgrades, and add-ons raise each transaction
  • Increase lifespan — great follow-up, reviews, and reputation keep customers loyal for years
  • Lower CAC — better targeting and conversion make each new customer cheaper to win

Questions

Lifetime value FAQ

They're the same thing — "lifetime value" and "customer lifetime value." Some teams use LTV, others CLV. This calculator gives you both revenue LTV and profit LTV.
Use profit LTV when comparing against acquisition cost — it reflects real money kept. Revenue LTV is fine for a quick top-line view. Enter your margin to see both.
If you know your annual churn rate, lifespan is roughly 1 ÷ churn (e.g. 20% churn ≈ 5 years). Otherwise use your best estimate of how long an average customer stays.
Because it sets the ceiling on what you can profitably pay for a customer. A high LTV means you can outbid competitors on ads and still win — most businesses undervalue this.
No. The calculator runs entirely in your browser. Nothing you enter is stored or sent anywhere.

Turn one-time buyers into lifetime customers.

Book a free strategy call and we'll build the follow-up, reviews, and re-engagement that grow every customer's value.

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